1. Data controller
N.V. Merak, Steenhoevestraat 6, 2800 Mechelen, with company number 0417.226.296 (hereinafter referred to as “Merak”, “we” or “us”), is responsible for the processing of your personal data. Merak hereby complies inter alia with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of these data, and repealing Directive 95/46/EC (hereinafter referred to as the "GDPR"), as well as the Law of 30 July 2018 on the protection of individuals with regard to the processing of personal data.
You can contact us by mail to the abovementioned address, by telephone on (0)15 28 40 60 or by e-mail at email@example.com.
2. Personal data that we collect
You can transfer your personal data to us when you contact us, when you visit our website (e.g. when you fill in the contact form, when you register on MyMerak or when you go through the order process), when you use our products and services, or when you visit our social media pages. In some cases, we may also receive your personal data via affiliated companies, third parties (e.g. data suppliers such as Bisnode for the purposes of direct marketing or to ensure the accuracy of our data), or parties with whom you have a relationship (e.g. your employer).
3. Purposes of the processing
Your personal data may be processed inter alia:
These processing activities are based inter alia on (i) your consent, (ii) the preparation, execution or termination of a contract, (iii) legal or regulatory provisions to which we are subject, and/or (iv) our legitimate interests (such as our interest to provide an excellent service, to maintain our customer relationship, to be able to offer a secure website, etc.).
Your personal data will be kept for a period necessary to achieve the intended purpose, or as long as we are legally obliged to do so or need the data in the context of a legal action.
4. Communication to third parties
Merak may share your personal data with possible legal successors and other entities within the group and with some of our contractual partners, for example to ensure the proper follow-up of your registration, order or request, to enable the provision of our services, or to validate, link, complete or correct your personal data (e.g. Bisnode, see www.bisnodeenu.be). If Merak transfers or is obliged to transfer your personal data to third parties, it will do so on the basis of your consent, unless we are required to do so by law or if we can rely on our legitimate interest in doing so (e.g. transfer to legal service providers in the event of a dispute). Should your personal data be transferred to companies outside the European Economic Area (e.g. our branch in Switzerland), this will only be done on the basis of adequacy decisions or appropriate safeguards.
5. Your rights
You have the right to access your personal data, the right to correction and deletion of these data, as well as the right to limit the procession of your personal data. In addition, you also have the right to data portability and the right to object to the processing of your data. However, Merak points out that the exercise of these rights is subject to certain legal conditions.
If the processing of your data is based on your consent, you can withdraw this consent at any time.
Furthermore, you always have the right to object to the processing of your personal data for direct marketing purposes.
For complaints in connection to the processing of your personal data, you can always contact the Data Protection Authority (www.dataprotectionautority.be).
6. Security and confidentiality
Merak has adopted appropriate technical and organisational security measures to prevent the destruction, loss, falsification, alteration, unauthorised access or accidental disclosure of personal data to third parties, as well as any other unauthorised processing of these data.
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